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+55 (54) 3282-1120
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Requests for cancellation should be sent directly to the hostel reservations department by reserva@pousadacravoecanela.com.br email or fax (54) 3282.1120.

  • Fine in value of the deposit when the cancellation does not meet the deadlines below:
  • Low season: 07 days before the expected date of check-in;
  • Season: 15 days before the expected date of check-in;
  • High Season: 30 days before the expected date of check in.

In case of cancellations within the deposit return will occur seven to ten working days from the confirmation of the cancellation. 20% discount in value on administrative expenditure.

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