Requests for cancellation should be sent directly to the hostel reservations department by firstname.lastname@example.org email or fax (54) 3282.1120.
- Fine in value of the deposit when the cancellation does not meet the deadlines below:
- Low season: 07 days before the expected date of check-in;
- Season: 15 days before the expected date of check-in;
- High Season: 30 days before the expected date of check in.
In case of cancellations within the deposit return will occur seven to ten working days from the confirmation of the cancellation. 20% discount in value on administrative expenditure.