Requests for cancellation should be sent directly to the reservations department of the hostel by e-mail firstname.lastname@example.org or by fax (54) 3282.1120. Fine in the value of the deposit when the cancellation does not respect the deadlines below:
- Low Season: 07 days before the expected date of check-in;
- Season: 15 days before the expected date of check-in;
- High Season: 30 days prior to scheduled check-in date.
In case of cancellations within the deadline, the return of the deposit will occur from seven to ten business days, from the confirmation of the cancellation. 20% discount on administrative expenses